You will receive an email once your order has been dispatched which will contain tracking information. You can also keep an eye out on your delivery or contact our Customer Care Team to help track your order.
Please remember that on some occasions it could take up until 9pm for the courier to deliver your package.
To find out which countries we deliver to, please click here.
Delivery costs will be calculated at checkout once the delivery option and destination has been chosen.
The price of the items do not include customs and import duties which will vary from country to country. You may be required to pay these when you accept delivery of the items from your courier. If you refuse to accept delivery of the items you have purchased, the courier may return the items to SonicPro.
In the event this happens, SonicPro may be required to pay additional charges to the courier in respect of the cost of return including customs and import duties that were payable by you. We will look to recover these costs from you by deducting the relevant amount from any refund owed to you.
We understand that you might not be at home to sign for your parcel; therefore they can be left in a safe place or left with a neighbour at your request.
Please be aware that any instructions left are only requests and are not guaranteed.
If this isn’t possible, a calling card will be left which will include details of how to re arrange delivery.